â€śI have been involved in a few IT projects over fifteen years. This project has been far the most complex and one that has required the highest calibre of professional qualifications. While everyone on the team has consistently demonstrated ample proof of their unquestionable professional capability, what stands out to me as the most outstanding trait in every case has been their interpersonal skills in dealing with each other, but perhaps even more impressively, with regional users. This is proof of really top-notch technical support when your support team has gained the trust and respect of the systemâ€™s users, because they understand the intricacies of the business and usersâ€™ needs, and can translate those requirements into a workable system.â€ť
Commitment to Quality
Quality and best practices define the foundation of Zylog's process driven approach through consistently providing service excellence through our Global Delivery Model (GDM)
As a certified ISO 9001:2008 company and being assessed for CMMI Level IV/V, Zylog continuously leverages cutting edge tools methodologies and benchmark standards to exceed the expectations of our customers.
Zylog is an IT Solution provider that:
- Strives for excellence in all areas of its business
- Guarantees the quality of its software products at all stages of development
- Builds in the highest quality standards
Our Quality Policy:
We shall strive towards achieving total customer satisfaction by rendering reliable defect free IT solutions and IT enabled services on time and within the budgeted cost.
We shall accomplish this by continually improving our best practices in Software Development Life Cycle (SDLC) methodology and Business Process Management procedures through periodic review of our defined objectives.