Outsourcing

In the fast paced global economy, business issues are ever changing, requiring adaptability in order to sustain growth, preserve a competitive advantage and maintain profitability. IT has moved from being a differentiator to being a necessary part of doing business.

Zylog Systems Limited is an ISO 9001 certified provider of Onshore, Offshore & Nearshore technology solutions and services to enterprises & technology companies across the globe.

We help clients deal with changing business environments and technology issues. Our relationship with our clients is a partnership. We guide our clients through designing and implementing the right solution, transforming their complex processes and vast amounts of data into strategic information to make them smarter, faster and better informed.

With more than 15 years of experience and highly skilled professionals, we are currently collaborating with some of the world’s leading organizations who entrust us as a results-driven business partner to solve their most complex and critical IT infrastructure management, application development, QA & Testing and IT Outsourcing needs.

Our mission is to build and maintain better, stronger & longer-term client relationships through our IT outsourcing services. For over a decade we have successfully provided IT outsourcing services to a wide range of organizations irrespective of their size, status, service sector, or location. We believe in, and put into action the philosophy of ensuring customer satisfaction.

Why Zylog for all your outsourcing needs?
We offer you a comprehensive range of IT Services in order to become your Single Point of Contact for all your IT needs. To reach your operational and strategic objectives, we offer a wide range of flexible IT outsourcing solutions to optimize service levels, reduce and improve cost structures, strengthen competitive positioning and expand market presence.

Reduced Risk and Cost
Whether you are experimenting with emerging technologies or expanding your business capabilities, creating an ODC can allow you to maximize your development activities with cost savings of up to 60%. You will gain access to a vast pool of the world's most talented business professionals having experience across a broad range of industry verticals.

Rapid Implementation & Scalability
We help many companies to reduce their cost, risk, time-to-market and improve the product quality to meet the day to day evolution of their business requirements.

Seamless Integration
Our firm has established dedicated voice/data connectivity between our Global offices and ODCs, creating 24 x 7 access. Our IT network is highly secure, utilizing cutting-edge security and firewall measures to ensure a protected communication capability. Our infrastructure facilities virtually become our customers' extended development environment.

Our Unique Relationship Framework
By creating an ODC for your firm, you will gain access to over a large pool of top notch technical resources as well as our Project Management Organization (PMO). This framework reduces the concerns about communication, control and culture.

High Quality Solutions
Our engineers use cutting edge technologies to develop the best software solutions for our customers. Our processes are governed by a well-established Quality Management System (QMS). Our state-of-the-art ODCs are ISO 9001 certified, and CMM Level 4 certification assessment is in process.

Phased Improvement Approach: We adopt a 4 phased approach in creating an ODC for your firm.

    * Identify
    * Build
    * Operate
    * Maintain

With Zylog as your IT outsourcing partner, you can reach your business goals faster and with greater cost-efficiency.

Our portfolio of services include: Business and Technology consulting, IT Outsourcing Services, Application services, Replacement Technology Services, Mobile Computing Services, Enterprise 2.0 Computing Services, DW/BI Solutions, Managed Services, Virtualization Services, MS Dynamics Services, QA & Testing Services.

Global Delivery Model

Our Global Delivery Model is one of the most successful delivery models prevalent in today’s IT industry. Zylog, through its Unique Relationship Framework and Customer Focus Groups, mitigates many of the risks once associated with offshore outsourcing. Being a combination of offshore, nearshore and onsite delivery, it offers various advantages:

Zylog's Unique Global Delivery – Delivery with a difference

  • Delivery: The offshore centre is not just located at one location. Our delivery centers are located all over the world to provide access to a larger workforce with differentiated work experience.
  • Quality Management: Zylog is an ISO 9001 certified provider of Onshore, Offshore & Nearshore technology solutions and services to enterprises & technology companies across the globe. We work with some of the world’s leading innovative ISVs and software-enabled businesses, ranging from start-ups to established industry leaders.
  • Cost Effective: Our Offshore delivery centers located in high growth, cost competitive geographies, offers competitive price alternatives by cutting your IT costs by almost over 60%.
  • 24/7 Support: The time zone difference allows our offshore experts to offer continuous help and support round the clock. Our specialization and expertise gives you a competitive advantage, and direct access to technology and training.
  • Performance Assurance: Prompt communication between our dedicated onsite Project team and offshore teams ensure prompt responses. We use distinct, agreed-upon, measurable performance metrics.
  • Faster Time to Market: Experience higher ROI by supplementing your organization with world class talent in remote locations, enabling technology solutions to be executed faster.
  • Experience: We serve a varied Global client base which includes large corporate organizations as well as medium size businesses across a broad range of verticals, as well as respected leaders in Finance & Banking, Insurance, Life Sciences, Telecommunications, Retail and Manufacturing.

 Value Proposition

Zylog is a customer-centric company where we strive to understand your IT needs and budgets to implement impactful and dynamic solutions. The cornerstone of our commitment to our customers and the market place has resulted in evolving Niche Products/Solutions and Productizing our Services. Zylog continuously leverages cutting edge tools, methodologies and benchmark standards to exceed the expectations of our customers.

We Understand Technology: For over 15 years, Zylog has been partnering with a loyal following of clients seeking to leverage our proven delivery methodology. Zylog’s global presence and diverse client base gives us the experience to handle diverse implementations and project management skills. The depth and breadth of our offerings encompasses Product, Solutions and Services that resulted from our impeccable approach in breathing technology. Our state-of-the-art IDEA Lab – R&D Services helps in bringing the latest technologies and tools quickly to customers around the globe.

We Understand Your Business: Zylog is a Trusted Advisor to our Global customer base that includes large corporate organizations as well as medium-sized businesses across a broad range of verticals, as well as respected leaders in Finance & Banking, Insurance, Life Sciences, Telecommunications, Retail, and Manufacturing. Our Customer Focus Groups (CFG) has Subject Matter Experts in Business, Technology and Integration architecting the Solutions to address the Real-Time and Futuristic Issues of Customers in different domains and regions.

We Understand the need for Best-in-Quality: Quality and best practices define the foundation of Zylog's process-driven approach through consistently providing service excellence through our Global Delivery Model (GDM). As a Certified ISO 9001:2000 and SEI CMM Level provider, Quality Practices and Procedures are adopted stringently throughout our organization. We have a tremendous track record in delivering QoS (Quality of Service) to our Customers worldwide.

We Value Your Budget: We deliver the most cost effective and innovative industry-specific IT Solutions & Services, Strategic outsourcing, and Integration services through a unique Onsite, Offsite, Offshore delivery model, resulting in improved business for our customers. Our Flexibility and Adaptability helps us in meeting the changing needs and demands of today’s customer. Our Engagement Models - be it Time and Materials, Fixed price or Hybrid - is appropriately tailored to suit the needs of our customers and make it a very beneficial experience. “Customer Satisfaction is Priceless and should be Priced Less”.

We Value Your Time: The consistency of deploying qualitative solutions always has been our founding principle of The Best-of-its-Kind-Process and Delivery methodologies. This has helped us to cater to dynamic needs through Rapid Application Development or helping our customers achieve a quick time to market or earning quicker Return on Investments. Our commitments of On-Time, On-Quality and within Budget have been tremendous assets to our clients.

We treasure Human Talent: The foreword for Zylog is the virtue of having The-Best-in-Industry talent. We have a Unique Team Centric Model in state-of-the-art development centers with experienced professionals comprising Subject Matter Expertise in Business and Technology from all parts of the world. At Zylog, we focus on nurturing our talent & expertise to meet changing business requirements capably, comprehensively & cost-effectively.

 

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Testimonials

“I have been involved in a few IT projects over fifteen years. This project has been far the most complex and one that has required the highest calibre of professional qualifications. While everyone on the team has consistently demonstrated ample proof of their unquestionable professional capability, what stands out to me as the most outstanding trait in every case has been their interpersonal skills in dealing with each other, but perhaps even more impressively, with regional users. This is proof of really top-notch technical support when your support team has gained the trust and respect of the system’s users, because they understand the intricacies of the business and users’ needs, and can translate those requirements into a workable system.”

-Stephen Peck, Special Projects, Fleet, Canadian Coast Guard